Shipping & Returns


We ship Economy most items via either UPS Ground, USPS Priority Mail, or FedEx Ground. Shipping charges (when needed) are calculated based on a combination of the weight and size of the order. Delivery time for most orders is 3-6 working days.

Outside continental United States, shipping by US Postal Service, charged by weight and destination. Additional shipping time outside the 48 states.

Customer is responsible for all import taxes, duties or surcharges. Orders are shipped once payment has cleared the financial institution

Orders will be processed and shipped within 48 hours unless it is a special order. Vis a vis extra size belts etc. or during the weekend

Boulder Bag is not responsible for items lost or damaged during shipping.


Returns & Exchanges

Boulder Bags are the best in the industry and we stand behind our bags.  See our Warranty for more information.

For any Cancellations/Exchanges/Returns you will need to contact Boulder Bag at or 801-265-8089

Please provide the order number on ALL INQUIRIES

Cancel your order

  • Orders can be cancelled only before they are shipped.
  • We ship same or next business day your order is placed.
  • If your order has already been shipped you will need to process a return.
  • Please email us at to cancel orders.

Toolbelt Size Exchanges

  • Size Exchanges accepted for 30 days from order.
  • $20 fee for restocking and shipping.
  • Must be in new condition and not used in the field.
  • To start the process reach out to us at or 801-265-8089.

How to do an Exchange

  • All Boulder Bag tool belts can be dis-assembled. If you need assistance on how to disassemble, reach out to us. (hint: pull the pouches away from the velcro and slide them off of the belt. If you have a quick release plastic buckle, then take that piece off before sliding off your tool belt pouches and accessories)
  • You keep the tool belt pouches and accessories that are on the tool belt like tape clip, hammer holder, etc.
  • You will send back the belt pad and belt (leather-tipped or quick release) to Boulder Bag using the label we provide. You will be charged for the belt if we do not receive it.
  • We will send out ASAP your new sized Belt Pad and Belt to the same address on the original order.
  • You re-assemble the tool belt.

Product Returns

  • Returns are accepted for up to 30 days from order.
  • Must be in new condition and not used in the field.
  • 10% restocking fee charged on all returns.
  • Free Return shipping label provided.
  • No returns on clearance items.


Our main office and warehouse is located at:

224 West 4860 South

Murray, Utah 84107